Business Masters Seminar

Our two-day Dental Business Masters Seminar has been one of the most highly reviewed business courses for dentists, establishing Breakaway Practice as THE business training company for dentists and team members. This Masters Seminar caters to dentists and practice owners of one or more existing practices. Within the 300+ page manual, covered over two days, subjects include financial tracking, metrics, systems, checklists, phones, billing, insurance, case acceptance, patient experience, scheduling, hygiene, same day dentistry, and marketing. Focusing on the core systems and processes that bring added success and profitability to dentists, general dentists and specialists alike attend this seminar from all over the United States and other countries.

With Breakaway Practice’s vast experience in answering phones, managing insurance and billing, marketing, and helping manage hundreds of practices across the country, this seminar offers the step-by-step instructions on performing these activities properly in a predictable and proven way. As the most sought-after seminar due to the breadth of material cover and the unique content offered, the Business Masters Seminar has been described as “life changing” and “career defining” by past attendees. Breakaway Practice’s top experts are available to answer questions and provide guidance throughout the two day experience. Team members also receive hands-on training during the seminar on the specific systems taught so that they can return to the practice and immediately start implementation.

  • Study of profit and loss statements, and what specific items set the most profitable practices apart
  • Key performance indicator tracking and reporting, and how should practices act on the numbers presented
  • How to completely systems the entire office team in a simple and straightforward way
  • The specific tracking and checklists used to close up the cracks in dental practices
  • How to ensure things are being done properly, and how to bring an added level of accountability to the practice team
  • How to create an entire “how-to” guide for all duties performed in the dental practice
  • What exact bonus system to use which ensures the practice is profitable, brings accountability to each individual team member, and works on a long-term basis without a decrease in effectiveness over time
  • Inbound phones training and scripting, giving the step-by-step system to dramatically increase the number of new patients scheduled while also decreasing the missed call rates
  • How and exactly when to make outbound phone calls to fill the hygiene schedule and confirm appointments, including the specific verbiage and scripting used to increase success
  • How to handle insurance verification, including the forms and organization needed to accurately create and manage the employer groups and coverage tables
  • How to follow up on unpaid and denied claims, including how often to expect claims to have payment problems occur
  • How and when to follow up on overdue patient payments, including the exact schedule of events and tracking needed
  • A long list of items and steps to include in the patient experience, geared toward increasing referrals and case acceptance. This includes service steps, products, and patient perks
  • How to diagnose and phase treatment in a way to increase case acceptance and production
  • How to easily and quickly bring hygienists on the same page as dentists in increasing case acceptance
  • How to completely eliminate the time stresses between the dentists and hygiene departments
  • When and how to communicate with patients to dramatically increase same-day dentistry
  • How to schedule patients in a way where double booking is eliminated while production is increased
  • How to communicate perio needs, sealants, fluoride, and other hygiene procedures to patients to increase case acceptance
  • How exactly to pay hygienists so that they are incentivized to be successful while still doing what is best of the patient and practice
  • How to implement and run low-stress assisted hygiene
  • How to increase online reviews on Google and Yelp
  • What are the 54 things needed in a dental marketing campaign to mimic those practices seeing more than 150 new patients per month
  • A manual with hundreds of pages containing all lecture material, handouts, schedules, checklists, scripting, and more
  • Access to Breakaway Practice’s top leaders and advisors, including project managers, marketing experts, IT director, HR specialist, phones services director, insurance and billing director, bookkeeping and financial reporting director, and other support staff